HVAC & Plumbing Services in Apex, NC
$49 Diagnostic. Same-Day Service. No Hidden Fees.
AC Repair
AC not cooling? Our certified technicians diagnose and fix all makes and models — often same-day with fast turnaround.
AC Installation
Get the right system for your home with expert sizing, professional installation, and manufacturer-backed warranties on all new AC units.
Emergency AC Repair
AC emergency? We offer 24/7 same-day cooling repair with fast response times so you never have to wait for relief.
HVAC Maintenance
Prevent costly breakdowns and extend system life with seasonal tune-ups, thorough inspections, and priority service scheduling.
Water Heater Installation
Tank and tankless water heater options properly sized for your household. Professional installation with same-day availability.
Faucet & Fixture Services
Upgrade your kitchen and bathroom with expert faucet repair, replacement, and new fixture installation for any style or brand.
Special Offers for Our Valued Customers
Real savings from a veteran-owned team that shows up same-day.
All Services
Military & First Responders
You served us. Now let us serve you. 10% off everything — repairs, installs, tune-ups.
- Active duty military & veterans
- Police, fire & EMTs
- Valid ID required
- Cannot be combined with other offers
New Customers
Residential Only
Diagnostic
AC acting up? Plumbing issue? We'll find the problem for $49. If you approve the repair, the $49 goes toward your bill.
- Applied to new customers during normal business hours
- Limit of one system per customer
- Cannot be combined with any other offer
- Must mention coupon when scheduling
$89 Value
Free Plumbing Inspection
Worried about a leak? We'll inspect your entire plumbing system — free. No strings. No sales pitch.
- Residential customers only
- One per household
- Must schedule during business hours
- Cannot be combined with other offers
Terms and conditions apply. Cannot be combined with other offers.
The Element Service Group Difference
16 years of excellence. 10,000+ happy customers. One simple promise: We treat you like family.
Meet Your Local Team
Certified technicians ready to serve you
Our Guarantees
Award Winning Service
BBB A+ Rating, Triangle Apartment Association Outstanding Supplier
Veteran-Owned. Trusted by Duke University.
10% off for military & first responders. 500+ units under contract with Duke Student Housing. 700+ five-star reviews.
What our customers say
Verified reviews from real customers
JT Taylor
“Bernard was fantastic. Great service, would highly recommend”
Katherine Watkins
“We just moved into a new house, only to find that the shower fixture in the primary had a worn out cartridge/stem that absolutely had to be replaced. Only problem: it was almost 20 years old with no manufacturer’s name on it. One plumbing company told us it was a Grohe and that the company no longer made replacement parts and that we might be able to get it from a “third-world country” but that it looked like we’d need to bust out the tile and completely replace everything. Then we called Element. They sent Nick out, who conferred with his supplier and found it was not Grohe but they couldn’t identify the manufacturer. Nick took a picture of the part and left our house assuring me that he was determined to find the right part. By next morning he had found it and ordered it and he came to install it today. And it worked!! We are so thankful we found Element and that they sent out Nick! He’s not only skilled, but passionate about his work and a super nice guy! And he brought Chris with him, who was also super nice. A great experience!”
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Brannan P. Givens
“It isn't so much that these guys are amazing, its where to start? Kyle and Ryan, my go-to guys really are just the absolute best! Honestly, I'm so fortunate to know them and their hard work, dedication to their service, and their generosity of spirit make them some of the best account reps and people I have the pleasure of knowing. My tech today, Mario, was equally incredible! He came in looking sharp, got to work, and really gave it his all! He gave me an easy to understand update at the end and we set some follow up for a replacement unit. From start to finish, these guys give me as a property manager the ease of mind, and the professionalism that will have me calling them for all my future needs! Well done to the entire team! I cannot recommend them enough!”
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peter hwang
“Manny did a wonderful job fixing our AC problem.
Manny was very polite and professional and very patient to listen and explained well for the issue and charges for the repair work.
Manny demonstrates professional and passion for the his ork especially under the hot summer heat. I would recommend Element service group and Manny for HVAC related fix.”
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Kyndal Roberts
“We had a great experience with Element and Mario! He was very knowledgeable and informative of what was going on and what our options are. Very professional!”
Trina Hawkins
“Excellent service. I just feel yall need to do better with receiving parts. Between you and American shield it shouldn’t take 17 hot days to complete a job. Another than that Manny did a great job.”
Your Local HVAC and Plumbing Experts
Professional heating, cooling, and plumbing services with licensed technicians ready to serve our community
Frequently Asked Questions
Have More Questions?
We're real, local people on the other end. Call or text us today for a free consultation.
Schedule Your $49 Diagnostic
Join over 10,000 Apex customers who trust Element Service Group for reliable, professional service.
No Hidden Fees
$49 covers the visit
Licensed & Insured
Satisfaction Guaranteed
Potential Annual Savings:
$1,200 - $3,600
With high-efficiency systems